Shipping & Delivery Policy
Last updated: February 2026
Delivery Areas
We deliver nationwide across the United States through our network of local florists. Enter your delivery zip code at checkout to confirm availability in your area.
Delivery Options
Same-Day Delivery
Orders placed by 2:00 PM local time are eligible for free same-day delivery, available Monday through Saturday.
Standard Delivery
Standard delivery is available for orders placed at least one day in advance. All deliveries are free of charge.
Delivery Hours
- Monday - Friday: 9:00 AM - 7:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: 10:00 AM - 3:00 PM
Please note that we cannot guarantee specific delivery times within these windows. If you need a specific time delivery, please contact us to arrange.
Recipient Not Available
If the recipient is not available at the time of delivery, our driver will:
- Attempt to leave the arrangement in a safe, shaded location
- Leave with a neighbor or building concierge if available
- Leave a delivery notice and attempt redelivery the next business day
Special Locations
We deliver to hospitals, funeral homes, churches, schools, and businesses. Please include any special instructions (room numbers, department names, etc.) in the delivery instructions field during checkout.
Holiday Deliveries
During peak holidays (Valentine's Day, Mother's Day, etc.), delivery windows may be extended, and orders must be placed earlier to ensure availability. We recommend ordering at least 3-5 days in advance for major holidays.
Questions?
Contact our customer service team at (800) 646-8308 or send us a message.